Imagine that you’ve created a brand new recommendation system for your website. How would you test its relevance and quality? More importantly, how would you improve the quality of personalization and recommendations.
Your first thought may be to throw automation at the problem. But Edwin Chen says that a human evaluation approach might be the answer.
His man-in-the-machine technique adds a new twist to our tale of increasing dependence on technology. Sometimes, less automation and a little bit of humanization may be the key! To see how he tackles the aforementioned problems with this hybrid approach, read on….